Privacy Policy of b8vib

1 Definitions

In this Privacy Policy, the following terms carry the meanings defined below:

• "b8vib", "we", "us", "our" — the b8vib platform and its operating entities, accessible at b8vib.net.
• "Personal Data" — any information relating to an identified or identifiable natural person, including name, date of birth, residential address, email address, phone number, national identity number, financial account details, IP address, device identifiers, and betting or gaming history.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, restriction, or deletion.
• "Member", "you", "your" — any individual who has registered an account on the b8vib platform or who accesses b8vib services.
• "Data Controller" — b8vib, which determines the purposes and means of processing Personal Data collected through the platform.
• "Third Party" — any natural or legal person other than b8vib and the Member, including payment processors, KYC verification providers, game studio partners, and analytics providers.
• "Cookies" — small text files placed on your device by the b8vib website to support session management, security, and platform functionality.

2 Data We Collect

2.1 Registration and Account Data

When you register a b8vib account, we collect the personal data you provide directly, including your full legal name, date of birth, residential address in Indonesia, email address, phone number, and chosen username. This data is mandatory — accounts cannot be created without it.

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to verify your age (21+ requirement), b8vib may collect copies of government-issued identity documents (such as your Indonesian national identity card or passport), proof of residential address, and in some circumstances, source-of-funds documentation. These documents are processed securely and are not stored beyond the period required for compliance purposes.

2.3 Financial Data

We collect information about your deposit and withdrawal transactions, including payment method details (for example, your BCA, BRI, BNI, Mandiri, OCBC NISP, CIMB Niaga, BSI, or Bank Permata account numbers), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction amounts, and timestamps. We do not store full bank account credentials beyond what is required to process and record your transactions.

2.4 Betting and Gaming Activity Data

We record all betting and gaming activity conducted through your b8vib account, including wagers placed, games played, bet amounts, odds, results, winnings, and session durations. This data is used for account management, fraud prevention, responsible gaming monitoring, and regulatory compliance.

2.5 Technical and Device Data

When you access the b8vib platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and time spent on each page. This data helps us maintain platform security and optimise the user experience.

2.6 Communications Data

If you contact b8vib via live chat, email, or any other communications channel, we retain records of those communications, including the content of messages and the date and time of contact. This data is used for customer service quality assurance and dispute resolution.

3 How We Collect Your Data

b8vib collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or update your account settings.
• Automatically — through cookies, server logs, and similar technologies when you access and interact with the b8vib website and platform.
• From third parties — from identity verification service providers during KYC checks, from payment processors confirming transaction outcomes, and from fraud-prevention partners sharing risk signals about suspected fraudulent activity.

4 How We Use Your Data

b8vib uses the personal data we collect for the following purposes:

5 Legal Basis for Processing

b8vib processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform the contract between you and b8vib (i.e., operating your account, processing transactions, and delivering the services you have requested).
• Legal obligation — processing required for b8vib to comply with applicable laws and regulations, including KYC and anti-money-laundering requirements.
• Legitimate interests — processing carried out for b8vib's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your rights and freedoms.
• Consent — processing based on your freely given, specific, and informed consent, particularly in relation to direct marketing communications. You may withdraw your consent at any time by updating your account preferences or contacting b8vib support.

6 Data Sharing & Disclosure

b8vib does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances. We may share your data with the following categories of recipients only to the extent strictly necessary:

• Payment processors and financial institutions — including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja — to facilitate deposits and withdrawals.
• KYC and identity verification providers — licensed third-party services that assist b8vib in verifying member identities and ages in accordance with our compliance obligations.
• Game studio partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — who may receive pseudonymised session data necessary to deliver their games through the b8vib platform.
• Fraud prevention and security services — third-party providers that help b8vib detect and prevent fraudulent activity, account takeover, and money laundering.
• Legal and regulatory authorities — b8vib may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by law or in response to a lawful request.
• Corporate transactions — in the event of a merger, acquisition, or sale of b8vib's business or assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7 Cookies & Tracking Technologies

7.1 What Cookies We Use

b8vib uses the following categories of cookies on its platform:

• Strictly necessary cookies — essential for the b8vib website to function, including session authentication, security tokens, and load balancing. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as your selected language, preferred game lobby layout, and display settings.
• Analytics cookies — used to collect aggregated, anonymised data about how members use the b8vib platform, helping us identify areas for improvement. No personally identifiable information is included in analytics reports.

7.2 Managing Cookies

You may control cookie settings through your browser's privacy preferences. Disabling strictly necessary cookies will prevent you from logging in to your b8vib account. Disabling functional or analytics cookies will not affect your ability to use core platform features but may result in a less personalised experience. b8vib does not use cross-site advertising cookies or fingerprinting technologies.

8 Data Retention

b8vib retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and registration data — retained for the lifetime of your active account and for a minimum of 5 years after account closure, to meet regulatory and legal compliance obligations.
• KYC documentation — retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Transaction records — retained for a minimum of 5 years from the date of each transaction, in accordance with international anti-money-laundering record-keeping requirements.
• Customer support communications — retained for 2 years from the date of the last communication, unless relevant to an ongoing dispute or legal proceeding.
• Technical and device data — retained for 13 months in aggregated and pseudonymised form for analytics purposes.

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual member. Data retained for legal or regulatory compliance purposes is processed only for those purposes and is not used for any commercial activity.

9 Data Security

b8vib implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and b8vib's servers.
• Encryption at rest for databases containing personal and financial data.
• Role-based access controls, ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Regular third-party security audits and penetration testing.
• Multi-factor authentication requirements for all b8vib staff with access to production systems.
• Continuous monitoring and intrusion detection systems across all platform infrastructure.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. b8vib takes all reasonable precautions but cannot warrant absolute security. In the event of a data breach that poses a risk to your rights and freedoms, b8vib will notify you without undue delay via your registered email address and take immediate steps to contain and remediate the breach.

10 Your Rights Over Your Personal Data

As a b8vib member, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our privacy team at [email protected] with the subject line "Data Rights Request". b8vib will respond within 30 days of receiving a valid request.

11 International Data Transfers

b8vib's platform infrastructure and some of its third-party service providers are located outside of Indonesia. As a result, your personal data may be transferred to and processed in countries other than Indonesia. Where such transfers occur, b8vib ensures that appropriate safeguards are in place, including standard contractual data protection clauses and assessments of the recipient country's data protection standards. b8vib does not transfer personal data to countries that fail to provide an adequate level of protection for personal data without appropriate contractual safeguards in place.

12 Minors

b8vib enforces a strict 21+ age requirement across all of its services. The b8vib platform is not intended for, and does not knowingly collect personal data from, individuals under 21 years of age. If b8vib discovers that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be closed. If you believe that a person under 21 has registered a b8vib account, please notify us immediately at [email protected].

13 Third-Party Links

The b8vib platform may contain links to third-party websites or services. This Privacy Policy applies solely to personal data collected and processed by b8vib. b8vib is not responsible for the privacy practices of any third-party websites, and we encourage you to read the privacy policies of any external sites you visit. Links to third-party sites do not constitute an endorsement of those sites or their content.

14 Policy Amendments

b8vib reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, b8vib will provide advance notice via email to your registered address and/or by displaying a prominent notice on the b8vib website. The date of the most recent update is displayed at the top of this page. Your continued use of the b8vib platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree to the amended policy, you should cease using the platform and close your account.

15 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way b8vib handles your personal data, please contact our privacy team through any of the following channels:

• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" for fastest routing.
• Live Chat: Available 24/7 on the b8vib website for general privacy questions.
• Phone: +62 811 0000 8899 — available during WIB (Western Indonesia Time, UTC+7) business hours.

b8vib is committed to resolving all privacy-related concerns promptly and fairly. If your concern is not resolved to your satisfaction, you may escalate the matter by emailing [email protected] with the subject line "Formal Privacy Complaint". b8vib will acknowledge formal complaints within 5 business days and aim to resolve them within 30 days.